Black History Month – A Few Resources For You
Happy February! On this 1st day of February in 2021, as we celebrate Black History Month with a brighter outlook on the future than we have ever had before, let us share some resources with you to understand the origins of Black history month better. These articles by ASALH.org and history.com are great resources to share with
3 Reasons Diversity in the workplace is a Competitive Edge!
There is no doubt that companies that have a diverse, inclusive and equitable culture outshine and outperform their competition. Here are three reasons why: 70 % of diverse organizations are better positioned to capture new markets! Do you want to press the COVID- Reset button? Chances are you might need to gain a bit of market share, or
Wanna know who’s really at the heart of your Customer Experience Strategy?
https://youtu.be/i8EMs1uJx6U
Is your Customer Experience happening by DEFAULT or DESIGN?
FACT: 80% of CEO's say they deliver "superior" customer service, yet only 8% of their customers agree. FACT: Only 4% of unhappy consumers actually complain about their negative experiences. That means 96% will not complain, they just leave and don't return! Leaving you to believe that you only have a small percentage of unhappy customers. FACT: For every customer
How To Write Better Advertising Copy
A successful marketing plan relies heavily on the pulling-power of advertising copy. Writing result-oriented ad copy is difficult, as it must appeal to, entice, and convince consumers to take action. There is no magic formula to write perfect ad copy; it is based on a number of factors, including ad placement, demographic, even the consumer’s mood when
How competitive are you??
This is what your competition is doing RIGHT NOW! How are you keeping competitive with your Consumer Experience? Have you been doing the same thing for the last 10 years…how's that going for you? "If you do what you have always done, you will get what you have always gotten!"Click something NEW TODAY! www.gettheinsideview.com #CX #CXWORXS